Return & Refund Policy

Thank you for shopping with Rangraiz.pk. We want you to be delighted with your purchase. If for any reason you are not, we’re here to help.

1. Return Eligibility Criteria

To be eligible for a return, items must meet the following conditions:

  • Must be unused, unworn, and in the same condition that you received them.

  • Must be in the original packaging, including all tags, labels, and accessories.

  • Proof of purchase or receipt is required.

Items that do not meet these criteria may not be accepted for return.

2. Return Timeframe

You can request a return within [21to60 DAYS] from the date of delivery. Returns requested after this period will not be accepted.

3. Refund Process and Timing

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed via the original payment method.

  • Please allow [ 12hours REFUND PROCESSING TIME] for the refund to appear in your account.

4. Exchange Options

If you wish to exchange an item for a different size, color, or variant, don't hesitate to get in touch with us at [rangraiz95@gmail.com]. Exchanges are subject to product availability.

5. Damaged or Defective Product Handling

If your item arrives damaged or defective, please contact us immediately at [rangraiz95@gmail.com] with:

  • Photos of the damage or defect

  • Your order number

We will provide a replacement or full refund at no additional cost to you.

6. Non-Returnable Items

The following items are non-returnable:

  • Personalized or custom-made products

  • Final sale items or discounted clearance products

  • Items that have been worn, used, or washed

7. Return Shipping Costs

  • Customers are responsible for return shipping costs, except in cases of damaged, defective, or incorrect items.

  • We recommend using a trackable shipping service to ensure your return reaches us safely.

Contact Us:
For any questions regarding returns, refunds, or exchanges, please reach out to us at [rangraiz95@gmail.com]. We’re committed to making the process as smooth and fair as possible.